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Abigail Avery

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Europe is pushing back on Washington’s chip war

Dutch Trade Minister Sjoerd Sjoerdsma visited Washington this week to meet with Commerce Secretary Howard Lutnick and members of Congress to oppose the...

Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce planning, and rollout. The post...

The Skylight Calendar Is One of My Favorite Products On Sale for Prime Day

I test a lot of gadgets, and most of them my husband ignores. Every once in a while, though, there's something that impresses...

Former Infosys chief has a new startup that wants to challenge the IT services world

For decades, IT services firms made billions of dollars by allowing companies to outsource tech tasks like customizing, integrating, and maintaining enterprise...

Mark Zuckerberg Targets Prediction Markets with New Meta App ‘Arena’

Meta is reportedly developing Arena, a standalone prediction-markets app that could launch with points before adding real-money features. The post Mark Zuckerberg Targets Prediction...

The Best Breville Espresso Machine Is 30 Percent off Right Now (2026)

there are basically only two times a year when espresso makers or latte machines are deeply discounted for real: Amazon Prime Day and...

Zoox upgrades its robotaxi as it prepares for commercial service

Zoox has given its custom-built robotaxi a makeover — and not just to make it look sharper. The Amazon-owned company revealed Wednesday a...

Coupang’s $409M Fine Shows the Real Cost of Weak AI Governance

Recent AI and data security actions show why AI governance now belongs with boards, not just IT teams managing tools and access. The post...

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